How to Load Cignal Using GCash: Full Guide

Cignal TV offers prepaid and post-paid subscriptions to access its channel line-up.

GCash is one of the four official online channels to avail of Cignal’s prepaid subscription.

If you want to know how to load Cignal using GCash, check out the details in this article.

Steps on loading Cignal using GCash

Follow these instructions on how to load Cignal using GCash account:

Step 1: Log in to the GCash app on your smartphone.

Step 2: Go to the Shop Lifestyle section under Lifestyle & Shopping or the Buy Load tab.

How to load Cignal using GCash 1

Step 3: Input your mobile number, the recipient of the Cignal e-PIN.

How to load Cignal using GCash 2

Step 4: Look for the PayTV tab.

Step 5: Choose your preferred Cignal prepaid package.

Step 6: Click on the Next button.

Step 7: Review the details before clicking Pay.

Step 8: Wait for the SMS message containing your e-PIN.

You can now use the e-PIN for your Cignal prepaid subscription via SMS or Cignal Web Loading Tool.

How do I use the Cignal e-PIN using SMS?

Here are the steps on how to use your e-PIN:

Step 1: Open the messages app on your phone.

Step 2: If you haven’t registered before, type CIGNAL<space>REG<space>(CIGNAL ACCOUNT NUMBER) and send it to 5353.

Step 3: Type CIGNAL<space>(e-PIN) and send the message to 5353.

You need to have a P1 regular load when activating the e-PIN.

How do I use the Cignal e-PIN using Cignal Web Loading Tool?

Follow these steps on how to use your e-PIN in the Cignal Web Loading Tool:

Step 1: Go to

Step 2: Enter your prepaid account number and the e-PIN.

Step 3: Type the captcha.

Step 4: Click on the Submit button.

Afterward, you should be able to see a confirmation message.

How do I get my Cignal Prepaid Account number?

You can check the bottom side of the set-top box and find the CCA number there. If your set-top box has a smart card, get it and check the back of it for the smart card number.

Now you need to send the message CIGNAL<space>SC<space>(CCA or smart card number) and send it to 5353.

You need to have a regular load for the transaction, and you can only send it if you are a Smart, TNT, or Sun Cellular subscriber.

Are there any fees when loading Cignal using GCash?

No, there are no extra fees when buying Cignal load from GCash, and the amount is already indicated for the specific prepaid product being offered in the app.

What are other ways to load Cignal online

Yes, aside from GCash, you can pay online via the official partners such as Shopee, Lazada, and MegaPay.

What is the channel lineup of Cignal TV?

You can access many channels with your Cignal TV subscription, and here’s the complete list.

HD Channels include the following:

  • BBC Earth
  • beIN Sports 1
  • beIN Sports 3
  • Cartoon Network
  • Cinemax
  • CNN
  • DreamWorks (English)
  • Fashion TV
  • Food Network
  • H2
  • HBO
  • HBO Family
  • HBO Hits
  • HBO Signature
  • HGTV
  • History
  • HITS
  • KIX
  • MTV Live
  • National Geographic
  • NBA TV Philippines
  • One News
  • One Sports+
  • PBA Rush
  • Premier Football
  • Premier Sports
  • Premier Sports 2
  • TAP Movies
  • TapAction Flix
  • UAAP Varsity Channel
  • Warner TV

Movie Channels include the following:

  • Celestial Movies Pinoy
  • Cinema One
  • CinemaWorld
  • Cinemax
  • Cinemo
  • HBO
  • HBO Family
  • HBO Hits
  • HITS Movies
  • Paramount Network
  • Pinoy Box Office
  • Tagalized Movie Channel
  • Tap Movies
  • Thrill

Sports Channels include the following:

  • eGG Network
  • Fight Sports
  • Horse Racing
  • NBA TV Philippines
  • One Sports+
  • Tap Sports
  • Xtreme Pinoy

Kids Channels include the following:

  • Animax
  • Aniplus
  • Boomerang
  • Cartoon Network
  • DreamWorks (Tagalized)
  • Moonbug Kids
  • Nick Jr.
  • Nickelodeon

News and Information Channels include the following:

  • Al Jazeera TV
  • BBC World News
  • Bloomberg TV
  • CNA
  • CNBC
  • CNN
  • DZRH
  • One News
  • One PH

General Entertainment Channels include the following:

  • AXN
  • BuKo
  • CLTV
  • Crime + Investigation
  • Jeepney TV
  • Kapamilya Channel
  • Lifetime
  • Lotus Macau
  • ROCK Entertainment
  • ROCK Extreme
  • Tap Edge
  • TapTV
  • Techstorm
  • Telenovela Channel
  • Viva Cinema

Lifestyle Channels include the following:

  • Asian Food Network
  • Metro Channel
  • TLC
  • Travel Channel

Educational & Documentary Channels include the following:

  • Animal Planet
  • DepEd TV
  • Discovery
  • Discovery Asia
  • Knowledge Channel
  • Nat Geo Wild
  • National Geographic
  • Outdoor Channel

Music Channels include the following:

  • MTV Asia
  • Myx

Foreign Channels include the following:

  • ABC Australia
  • Arirang TV
  • CCTV 4
  • CGTN Documentary
  • France 24
  • GEM
  • K+
  • KBS World
  • NHK World – Japan
  • TV5 Monde
  • tvN
  • WakuWaku Japan

Religious Channels include the following:

  • EWTN
  • GCTV
  • INC TV
  • Sonshine Channel
  • TV Maria
  • UNTV
  • Word of God
  • Zoe Light

Free-to-Air Channels include the following:

  • A2Z
  • CNN Philippines
  • ETC
  • GMA
  • GTV
  • IBC 13
  • NET 25
  • One Sports
  • PTV 4
  • RJ TV
  • TV5

Home TV Shopping Channels include the following:

  • TV Shop Philippines
  • EZ Shop

Take note that the lists are subject to change at any time without prior notification to the subscriber.

What if I did not receive my Cignal e-PIN?

You should wait for around 5 minutes if you did not immediately receive your e-PIN.

In case you still weren’t able to get your e-PIN after that period, submit a ticket to GCash by choosing Load, then I did not receive my e-Pins.

How can I contact Cignal?

If you have inquiries or problems, you can reach them via the following:

  • Metro Manila Hotline from 6 a.m. to 12 a.m.:  (02) 88-888-222
  • Provincial Toll-Free Hotline from 6 a.m. to 12 a.m.:  #88-222
  • SMS: (4681)8222
  • Electronic mail:

What is Cignal?

Cignal TV is a service provider for satellite television and IPTV in the Philippines. It is practically a cable TV service provider without the cables since it relies on satellite technology.

MediaQuest Holdings Inc. of the PLDT owns the company.

It offers prepaid and postpaid packages to individual subscribers and commercial plans for businesses and the hospitality industry.


GCash lets you pay your Cignal TV subscription with just a few taps on your phone.

Make sure that you have enough funds in your GCash e-wallet all the time to have convenience in your digital lifestyle fully.

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