How to Pay Citibank Credit Card via GCash

Aside from utility bills and government contributions, GCash offers the option to pay your credit card bills through their bills payment feature. Citibank is one of the credit card billers available on the app.

Read this article until the end to learn more.

How to pay Citibank credit card via GCash

Paying your Citibank credit card bill using GCash is a quick and easy process. Use the guide below:

Step 1: Open the GCash app on your phone.

Step 2: Input your GCash MPIN to log in.

Step 3: On the home screen, select the “Pay Bills” icon.

Step 4: On the list of credit card billers, select “Citibank MC/Visa.”

Step 5: Input the payment details such as your credit card number, the amount to be paid, and your email address. Tap “Next” when you’ve input all the details.

Step 6: Verify the payment details to make sure you are paying the correct credit card number and the correct amount. Press “Confirm.”

Step 7: You will then get a confirmation on the next page that the payment was successful. If you input your email address, you will also get a confirmation email.

Alternative ways to pay Citibank credit card online:

If you do not want to use GCash, you may use any of the following payment channels:

  • Citi Mobile App or Citibank Online
  • BPI Online Banking
  • BDO Online Banking
  • Metrobank Online Banking
  • Unionbank Online Banking

Other credit cards you can pay via GCash:

If you have credit cards from other banks aside from Citibank, you can pay them on GCash too. Here is a list of those credit cards:

  • AUB Credit Cards
  • Bankard
  • Bank of Commerce
  • BDO Amex/MC/Visa
  • BPI Credit Cards
  • Chinabank Credit Cards
  • CTBC Bank Visa Cards
  • EastWest Bank Credit Cards
  • HSBC Credit Cards
  • Maybank Credit Cards
  • Metrobank/PSB Credit Cards
  • PNB Mastercard
  • Robinsons Credit Cards
  • Security Bank Diners Card and Mastercard
  • Unionbank Visa Credit Card

Frequently Asked Questions (FAQs)

Do I have to pay a transaction fee to pay my Citibank credit card on GCash?

Yes, there is a convenience fee of Php 15.

When will my payment be posted?

Expect your payment to be posted within three to five business days.

It’s been three days and my payment has not been posted yet. Why is that?

While it usually takes only three days for payments to be posted for most credit cards, there may be delays due to several reasons. These could be due to holidays, weekends, network errors, or other reasons caused by external factors.

Wait until the end of the third day and check if your payment has been posted that evening. If not, wait at least two more days. If by the end of the fifth business day your payment has not yet been posted, call your bank, and reach out to GCash customer support for assistance.


GCash is a great option if you have multiple credit cards since they have a long list of credit cards that you can pay using the app.

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