How To Pay PLDT Using GCash: Full Guide

You may be wondering as to “how to pay PLDT using GCash?”

Paying our PLDT bills today have become easier thanks to GCash.

In this post, we’re going to teach you all the steps plus we’ll give you some tips to make the process easier.

Stick till the end because we’ll answer the questions about paying PLDT bills through GCash that you’re curious about!

How to Pay PLDT Using GCash

If you want to easily pay PLDT at the comfort of your home, you can easily do it through GCash.

You can also watch our video tutorial here where you can follow all the steps!

But if you prefer to read, just follow these steps:

1. Open your GCash app and select Pay Bills.

2.  Select Telecoms.

3. Scroll down until you see PLDT and tap it.

4. Then, you’ll need to input your PLDT account number, telephone number, amount and email.

For the telephone number, it should start with 0 + Area Code + your telephone number. Then for the service, select PLDT DSL and tap next.

5. Confirm the amount and the payment method and tap next.  

6. Review all the details for accuracy and tap “Confirm”.

7. Important: Wait for the app to show this screen which confirms that you’ve successfully paid your PLDT bill through GCash!

You can then check your email for the receipt as well as a text from GCash.

How to Pay PLDT Using GCredit

Sometimes, we may not have enough cash but our bills will still come.

In these cases, GCash actually make things easier for users through GCredit!

Simply put, you can borrow money from GCash through this feature.

But for now, if you’re eligible for GCredit, you can use that to pay for your PLDT bills in GCash.

To do this, simply follow the steps above and in step 5, simply select GCredit and hit “Next”!

If you want to know what are the interest rates, payment methods, limits and how to be eligible for GCredit, we highly suggest you check out our post here – GCash GCredit: Get Up to ₱30,000 with 3% Interest!

Tips on Paying PLDT Using GCash

It’s incredibly easy to pay your PLDT bill using GCash, it doesn’t even take 3 minutes!

But as someone who’s been paying their PLDT bills via GCash for years now, these tips from our experience would make your life even easier.

Save PLDT as a favorite biller

GCash has a nifty feature that allows users to save your billers as ready-to-use templates.

So, instead of following the steps above every time, you can skip those and pay instantly.

Now, paying your PLDT bill won’t even take a minute!

To save PLDT or any other bills as your favorite biller, follow these steps:

1. Open your GCash app and go to “Pay Bills”.

2. Select “Add a biller” which is at the top-left corner.

3. You should see a list of all the billers that GCash supports. You can select PLDT by scrolling down or searching for it.

4. Then, you just need to enter your PLDT Account Number (10 Digit), Area Code + Telephone Number, Service, Email, and Preferred Biller Name.

You can also make a reminder so that GCash will notify you about your upcoming bill every month!

5. That’s it, you can now access your saved billers anytime so you don’t need to manually type in the bill details every time you want to pay them.

You can also do this for your other bills such as electricity, water, and others.

Wait for GCash to pay the bill – don’t close it immediately

We’ve seen a lot of users report that their PLDT bill wasn’t paid even though their GCash balance was deducted.

We’ve also experienced this a couple of times especially when first used GCash to pay our PLDT bills.

So, through experience, we’ve found that the common culprit seems to be when you’re at the last step of paying the bill.

After tapping the “Confirm” button, it will take around 30 seconds or less for the bill to be paid.

Users usually don’t know this so they just close the app while it’s loading. This causes the problems that a lot of users have reported.

But even if you face this problem, you don’t need to panic! You can simply wait for the payment to be posted within 24 hours if your GCash balance has actually been deducted.

But if you want to make sure that it’s been paid, you can contact GCash customer service!

You can do this by opening your GCash app > Profile > Help > Submit a Ticket. You can also contact their support through other methods: GCash Help Center: 5 Ways to Reach Them

Check your PLDT bill online after it was paid

In our experience, the PLDT bill doesn’t actually take 24 hours to be posted.

In fact, you can easily check if it’s been paid through the PLDT website!


How do I know the amount to pay in my PLDT bill?

You should know the amount to pay in your PLDT bill when your internet connection was installed.

But if you’ve forgotten it, you can always check on the PLDT billing website.  

How long before the payment is reflected?

GCash says that your bill payment should reflect within 24 hours. Most of the time, it juts takes minutes or a few hours though.

Can I pay PLDT without Bill?

Yes, and you can even do it while at home! This is thanks to GCash. To do this, just follow the steps above.

How can I know my PLDT bill?

You can see your PLDT bill amount, due date and other details in your account at the PLDT website.

What do I do when my PLDT payment hasn’t reflected?

When your PLDT bill hasn’t reflected after 24 hours, you can contact the GCash customer service to report.

You can do this inside the app! Read this for more details – GCash Help Center: 5 Ways to Reach Them


Paying our bills just got easier thanks to GCash! Because of the pandemic, our outside movements have been limited.

But if you just follow the steps above, you can easily pay for your PLDT bill using GCash.

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