How to be a PayMaya Merchant: Beginner’s Guide

PayMaya is a financial app and e-wallet that allows you to send money and pay bills seamlessly with just your smartphone.

For business owners and entrepreneurs, PayMaya is also a useful tool for accepting and processing payments from customers. 

In this article, you’ll find detailed information on the requirements for becoming a PayMaya merchant and the advantages of using PayMaya for your business.

What is a PayMaya merchant?

A PayMaya merchant is a business that partners with PayMaya for their payment solutions services. This allows the business to accept cashless payments from their customers instantly.

PayMaya merchants can accept payments through their Maya QR code or Maya terminal.

How to be a PayMaya Merchant

Applying to become a PayMaya merchant can be done in just a few simple steps.

Step 1: Register and verify your email address on the Maya Business Manager page at

Step 2: Complete your business profile.

Step 3: Upload your business documents.

Step 4: Choose which payment solution you want to use and activate.

Step 5: Wait for the confirmation email from PayMaya on the status of your merchant application.

Step 6: If your application is approved, you will receive the payment solution via email or courier delivery. This will depend on the solution you selected in your application.

Benefits of becoming a PayMaya merchant

You might have noticed more businesses, both big establishments and mom and pop shops, are using Maya terminals. There are several advantages to managing payments with PayMaya which include:

  1. Instant Payments

Partnering with PayMaya is beneficial for business, especially those operating purely online. More people are turning to cashless and digital payments since it’s fast and convenient.

When you become a PayMaya merchant, getting paid for your products or services will be much easier. For instance, you will no longer have to wait for the customer to make a manual bank deposit or transfer.

  1. Easy Tracking

Keeping your books in order can be challenging and time-intensive with purely cash payments. It’s easier to track online payments and records of your transactions are readily available on the Maya business dashboard.

  1. More Payment Options

PayMaya merchants can reach more customers since they can offer more payment options. These options include PayMaya, GCash, GrabPay, WeChat Pay, debit cards, and credit cards as well.

Customers will be less likely to seek out competing businesses if they can pay you through their preferred method.

  1. Free merchant kit

Once you become a partner merchant, you can receive a free kit from PayMaya to start offering cashless payments to your customers. The kit is free of charge and PayMaya will provide the materials that you need.

Frequently Asked Questions (FAQs)

What services are available to PayMaya merchants?

There are currently seven main features that you will have access to when you partner with Maya. These are checkout, digital QR, invoicing, payment links, in-store QR kit, payment terminals, and disbursement.

What is included in the PayMaya merchant kit?

The merchant kit is a physical kit that you get from PayMaya if you sign up for QR payments. The kit consists of a QR code sign, SIM card, mobile phone, and PayMaya promotional display materials.

How do I get my merchant kit?

After your application is approved, an official PayMaya business representative will reach out to you to assist with the deployment of your kit.

Are there PayMaya merchant fees?

Yes, PayMaya charges fees in exchange for their payment solutions services. The fees are not fixed and depend on the services you avail. You can find out more about their fees and pricing here.

How do I accept contactless payments from PayMaya QR?

Have your customer open their PayMaya app on their smartphone and tap the “PayMaya QR” icon on the homepage. They can then scan your QR code with their phone. Once the payment has been received, you can view the transaction on your app.

My PayMaya merchant account is not yet active. What should I do?

If your account is not yet active, the application may still be pending, or it was not approved. You can get in touch with PayMaya’s support team through email or their hotline for assistance.

How do I contact PayMaya merchant support?

You can contact their support team on the PayMaya app or by sending them an email at You can also call them at (+632) 8845-77-88 (Domestic Toll Free: 1800-1084-57788) or dial *788 using your Smart mobile phone.


PayMaya offers multiple services to make life easier for business owners and entrepreneurs.

You can become a PayMaya merchant partner within minutes by simply following the steps in this article.

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