With thousands of products and shops to choose from, navigating the Shopee marketplace can be a bit overwhelming at times. It’s not as easy to shop when you can’t physically see the item and feel it using your hands.
Online shopping platforms and websites like Shopee have product ratings and reviews exactly for this reason. It makes it easier for buyers to decide whether a product is of good quality and worth the price.
If you have ordered products off of Shopee, you can leave your own ratings to help other buyers. You will learn how to do so right here in this article.
How to rate products and sellers in Shopee
You can easily rate a product for completed orders through these steps:
Step 1: Tap on the Shopee app icon on your phone to launch the app.
Step 2: From the Shopee home page, look for the “Me” tab on the bottom menu and tap on it.
Step 3: From the “Me” tab, select “To Rate” under “My Purchases.”
Step 4: Select “Rate” for the order you want to rate and leave a review for.
Step 5: You can now give a star-rating out of 5 stars for the product quality. There is also an option to add photos, videos, and a short write-up about the performance, quality, and suitability of the product. You can also add a comment to share more thoughts on the product to help other buyers.
Step 6: Choose whether you want your Shopee username to show on your review on the product page.
Step 7: Give a rating for the seller’s service as well as the delivery service.
Step 8: Tap on “Submit” at the top left of the screen when you are done with your rating and review.
Frequently Asked Questions (FAQs)
When can I rate a product or order?
You can rate a product once it has been delivered to you and you have confirmed receipt of the order by tapping on “Order Received.”
It will also be available to rate if you wait for the Shopee guarantee period to pass. The system will automatically tag your order as “Completed,” which will give you the option to leave a review.
Can I edit my rating? How many times can I edit it?
Yes, you can edit your rating and review once. After you have made one edit, you can no longer change your rating.
Is it required to attach photos, videos, and a comment to my rating?
It is not required, and you can just give the product a star-rating only. Adding photos, videos, and a comment review are completely optional. However, Shopee does reward higher-quality reviews by giving users Shopee coins.
Rating products on Shopee is easy to do and will only take you a few short minutes.
In addition, your review will be a big help to other Shopee buyers, and you can even earn Shopee coins in return. It’s a win-win situation for everyone.
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