Where is SOC 2 in Shopee: Location Found

Shopee is much-loved by many Filipinos who prefer to enjoy the convenience of their homes when shopping.

It has become inevitable that parcels can get stuck in SOCs for more than the expected number of days.

If you want to know where SOC 2 is in Shopee, read all the details we have gathered in this article.

What does SOC mean in Shopee?

In Shopee, SOC is an abbreviation for Sorting Center, which is the place where parcels from sellers initially get delivered.

Sorting centers exist to bring customers’ orders efficiently to their doorsteps so shipping fees wouldn’t be too high.

There are many sorting centers in the Philippines for online orders, which aren’t unique to Shopee.

Packages can get delayed at sorting centers due to the volume of orders, especially during sales and the holidays.

Where exactly is SOC 2 in Shopee?

The Shopee Sorting Center 2 of Shopee is located at San Isidro, Parañaque in Metro Manila. On Google Maps, it is labeled as Shopee Warehouse, and you may be confused with other Shopee locations that are only drop-off points or seller addresses.

We have identified that Shopee SOC 2 is in Parañaque from a legit vlog of a Shopee Xpress Driver.

Upon checking on Google Maps, we can only confirm a huge construction on the site in December 2020.

The nearest landmarks include Puregold Sucat, just across Dr. Arcadio Santos Avenue.

What Goes on in SOC 2?

Shopee SOC 2 is a warehouse, which means a huge volume of parcels gets delivered there from Shopee sellers before being sorted and sent to their respective delivery hubs.

A Shopee Warehouse can also store items on behalf of sellers through FBS or Fulfilled by Shopee.

Through FBS, the fulfillment process gets handled by Shopee directly instead of the sellers, which means the delivery time can get shortened.

Can I go to SOC 2 Shopee to get my parcel?

No, you can’t go to Shopee SOC 2 to get your parcel, even if it gets stuck there for a few days.

However, there is a Shopee Self Collect – Storage Mart in Parañaque too, but take note that you should choose Self Collect for your orders as applicable.

If there is no Self Collect option for your product, it can only be handled by the delivery couriers, and you can’t claim it directly from them.

What to do when your delivery is stuck in SOC 2

When the delivery progress of your parcel says it’s in SOC 2, it means that your parcel hasn’t been picked up yet for delivery to a delivery hub.

If it has already been days since the last update on the Shopee app, send a message to the seller and the customer support of Shopee so they can be aware of the situation.

You might be able to demand a refund or order cancellation if the package is still there and not delivered on time, as stated in the Shopee Guarantee notice.

Can I avoid SOC 2 when buying my Shopee items?

Depending on several factors, such as the seller’s location, product fulfillment method, and delivery option, you may be unable to avoid SOC 2.

If you chose Shopee Xpress as the delivery method or there is no option for other couriers, there is a chance that your parcel can get delivered to SOC 2.

To avoid waiting too long for your package, ask the item’s seller before placing your order so you can know how long it will take for your order to be delivered.

Some Shopee Sellers can choose their delivery couriers, especially if they know that their parcels get stuck at certain delivery hubs and reduce customer satisfaction.

How do I know if my parcel is in SOC 2?

Your order in Shopee may be delayed for some reason, but you can always check the delivery progress in the Shopee app.

Go to the Me tab, then click on the To Receive button under My Purchases.

From there, look for your order and tap the green text beside the truck icon, which states the most recent progress of your parcel.

If your parcel is in a sorting facility, there will be a notice that says, “Parcel has arrived at/departed from sorting facility.”

The location of the sorting facility will be indicated there.

Conclusion

Shopping is made easy with the Shopee app, and deliveries are optimized through sorting centers.

If your package gets stuck at the Shopee SOC 2, use the live chat feature on the Shopee app to follow up on your online orders.

Read these next:

• Where is SOC 3 in Shopee: Exact Location
• Why is Shopee Delivery so Slow: The Truth
• Does Shopee Deliver on Sundays & Saturdays? The Truth